SAC Digital: The Ultimate Tool for Citizen-Government Relations
SAC Digital is an iPhone app that streamlines all digital government services in one place, making it the ultimate channel for citizens to interact with the government of Bahia. The app aims to establish a model of public service delivery and management based on personalized electronic services for the citizen and sharing of information for decision-making.
One of the primary objectives of SAC Digital is to provide the government with tools to manage citizen relations effectively. The app offers comprehensive insights into the social profile and needs of the citizen, enabling the optimization of back-office structures, improving the effectiveness of service delivery, and allowing interaction with citizens for personalized service delivery.
SAC Digital also provides executive-level tools for integration, analysis, and data visualization based on sharing various State and Federal Government databases, as well as open and private databases. The app offers a unique interface for accessing public services, independent of the agency responsible for the service, through a single mobile device application, web portal, and soon-to-be-deployed self-service kiosks.
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